What is the purpose of the Tech Coach app as described?

The Tech Coach app is designed to support Verizon's device experts in providing assistance with home setup. This application plays a crucial role in facilitating the installation and setup of devices within customer homes, ensuring that users can effectively access and utilize their new technology. By having this resource available, device experts can enhance the customer experience by offering guidance and troubleshooting directly related to home setups. This focus on practical application and expert assistance distinguishes the Tech Coach app as a valuable tool for optimizing both service delivery and customer satisfaction in this specific context.